QuayStreet Service Team

Please contact our Service Team with any queries regarding applications or administration.

QuayStreet is a subsidiary of Craigs Investment Partners. 
The Service Team members are employees of Craigs Investment Partners. 

Postal Address
PO Box 13155
Tauranga Central
Tauranga 3141
New Zealand

QuayStreet Investment Managers

Email info@quaystreet.com

Read about the Investment Managers behind QuayStreet Asset Management under Our Team.  

Physical Address
QuayStreet Asset Management
Level 36 Vero Centre
48 Shortland Street
Auckland Central
Auckland 1010
New Zealand

Postal Address
QuayStreet Asset Management
Fund Management Team
PO Box 1196
Shortland Street
Auckland 1140
New Zealand

Complaints / Dispute Resolution

If you have a complaint or dispute, in the first instance, please promptly (in writing and/or verbally) detail the particulars of the dispute to the Head of Compliance. The Head of Compliance will, in good faith, try to resolve the dispute. If an appropriate outcome cannot be achieved, the matter may be referred to either The New Zealand Guardian Trust Company Limited or Financial Services Complaints Ltd.


The Head of Compliance
QuayStreet Asset Management Limited
158 Cameron Road
PO Box 13155
Tauranga 3141

0800 782 900

The New Zealand Guardian Trust Company Limited
Level 6
191 Queen Street
PO Box 274, Shortland Street
Auckland 1140
Attention: Relationship Manager Corporate Trusts
Phone: (09) 909 5100
Email: ct-auckland@nzgt.co.nz

Financial Services Complaints Ltd (FSCL)
PO Box 5967
Lambton Quay
Wellington 6140

Call Free on: 0800 347 257 

FSCL is our independent external dispute resolution scheme that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. This service costs you nothing.

FSCL logo member